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I am now on my third Kobo. After requiring many successful factory resets the first two locked up permanently, just out of warranty. Despite researching all the reset info I could find they did not respond, I even took one apart, replaced the battery and re-imaged the...
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1.5
I liked
  • Convienience when it worked
I didn't like
  • Quality
#748780
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Featured

Kobo Mini broken
Kobo Mini broken
My Kobo has lines running across the screen. I had the device for a month before it happened. I carry my Kobo in my bag at all times (I am a daily subway commuter) and with, I may add, a Kobo slip-on case. Kobo Customer Care assured me that based on my images I sent to...
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Anonymous
Anonymous

The problem in cases where the display has *not* cracked or shattered, is due to a failure of the flat flexible cable on the eInk display. The eInk display substrate is a piec...

Anonymous
Anonymous

Same has happened to me. Kobo was in protective case and left for half an hour in sleep mode. When I tried to turn it on half the book cover froze and vertical and horizontal ...

#439266
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I am neutral for this complaint only because it has been handled by customer service. I purchased a Kobo e-reader from Chapters in the 2010 Christmas season. 2 days after first operation, the screen went blank. I assumed it was my fault since Chapters wouldn't...
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Anonymous
Emily

I\'ve had issues with them and called twice sat on hold for 20 min each time. they told me they\'d fix problem. Never fixed. I sent emails twice and never recieved a reply. S...

#260354
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